Salesforce
Salesforce Professional Training

1. Cloud Computing Fundamentals
* Introduction to the Cloud Computing
* Evolution of Cloud Computing
* Comparisons with other Computing Techniques Fetchers
* Key Characteristics of Cloud Computing
* Advantages / Disadvantages
* Classification of Cloud Computing
* Based on as a Service Model
* SAAS(Software As A Service)
* PAAS(Platform AS A Service)
* IAAS(Infrastructure AS A Service)
* Based on Deployment or Access Model
* Public Cloud
* Private Cloud
* Hybrid Cloud
2. Salesforce CRM Concepts
* What is CRM
* How CRM can help?
* Salesforce CRM Navigation Terminology
* Compare Salesforce.com CRM with Other CRM Products
* Customization in Salesforce.com CRM
* Introduction to Salesforce CRM Setup tool
* Personal Setup
* App Setup
* Admin Setup
3. Salesforce.Com Cloud Overview
* Sales Cloud
* Service Cloud
* Collaboration Cloud
4. Project Development Life Cycle
5. Salesforce Editions
6. Apex data loader
7. Organization Administration
* Set your organization’s language & locale
* Manage Currency
8. Customization
* Create custom profiles & custom fields
* Define Dependent Pick list
* Customize lookup fields
* Customize Validation & formulas
* Customize Page layouts
* Customize standard related lists
* Use field - level security
9. Workflow
* Define Workflow
* Setup Workflow rules
* Setup Workflow tasks & alerts
10. Workflow Approvals
* Plan Approvals using workflow
* Use the approval wizard – standard vs. jump start
* Create Workflow Approvals
11. Security & Access
* Create & Manage Users
* Set Organization - Wide defaults
* Learn about record accessed
* Create the role hierarchy
* Learn about role transfers & mass transfer functionality
* Profiles, Login History
12. Data Utilities
* Learn about import solutions & Custom Object records using the data loaderL
* User mass delete
* Initiate weekly export
* Use Storage
13. Analytics
* Create custom reports
* Use advanced filters
* Use conditional highlighting
* Use custom summary formulas
* Use dashboards
14. Extending Salesforce CRM
* Learn about custom objects
* Learn about custom tabs
* Learn about custom web tabs
15. The Appexchange
* The AppExchange
* Install an app
* Delete an app
16. Visual Force
* Introduction and Tools
* Purpose of Visualforce
* MVC Architecture
17. Controllers
* Variables and Formulas
* Standard Controllers and Standard List Controllers
* Custom Controllers and Controller Extensions
* Using static resources and custom components
* Styling VF pages
* Overriding buttons, links and tabs with VF
* Using JavaScript in VF Pages
* Advance Examples
18. Apex
* Introduction to Apex
* Purpose of Apex
19. Apex Fundamentals
* Collections
* Loops
20. Apex Scheduling
* Triggers
* Invoking Apex
* Classes, Objects and Interfaces
* Testing Apex
* Dynamic Apex
* Batch Appex
* Debugging Apex
* Deploying Apex
* Deploying Apex in managed packages
21. sObjects and the Database
* What is an sObject
* SOQL and SQSL Queries